Mission Statement, Portable Appliance Safety Services Limited Mission Statement, Portable Appliance Safety Services Limited

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PASS Ltd Mission Statement

It is the mission of PASS to improve safety in the workplace for all. We are committed to offering the highest levels of customer service both within our core electrical testing fields but also with our training programs, at the same time offering the best possible value for money.

PASS will continue, to work together as a team to improve our systems and quality of service to make the customer experience better year upon year whilst keeping our prices competitive.

Quality Statement

Business Goal

To get it right first time, every time, and strive to exceed customer expectations where possible. Our business processes and systems will conform to the requirements of ISO 9001.

Customer Focus

Customer requirements come first. Quality begins and ends with the customer and we strive to always satisfy their needs. This is reflected in our flexibility - both as individuals and as an organisation.

Relationships

PASS build mutually beneficial relationships with customers and suppliers.

Teamwork

All PASS employees work together as a team to satisfy our customers.

Continual Improvement

Through management review of our Business Management System we aim to continually improve business performance, processes, products and services.

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